eXensys Industry Automotive Solution
Exensys has years of matured industry expertise. Our business-specific, integrated solutions are tailored for the automotive sector, ensuring that you can meet the challenges of today's highly volatile marketplace.
eXensys Industry Automotive Solution automates the complete sales cycle right from knowing the customer to delivery of the vehicle. It supports efficient management of after sales service: vehicle management, spare parts, showroom, service, workshop and warranty leading to high customer satisfaction and retention.
eXensys Industry Automotive Solution aims to automate the automotive manufactures (OEM's), Suppliers and Dealers in critical business areas like dealer to consumer management, warranty tracking, centralized and localized purchases, customer retention and services management,
warehouse and stock tracking management, etc.
With eXensys Industry Automotive Solution you can manage missioncritical business processes, including supply chain planning, manufacturing and logistics planning and execution, sales and marketing, and customer service.
The vehicle management is about maintaining the stock of the vehicle in the distributor's location and his dealer's location. For maintaining the stock, the franchise details, i.e., the person who is manufacturing vehicles and vehicle identification details are maintained. This also contains the details of the vehicles which are given to customers for rentals during the service period of customer's vehicle. The demo vehicle is maintained here.
The parts management deals about maintaining the stock of the spare parts which is purchased from spare parts distributors. It has inter stock transfers to the dealers, has the stock reconciliation process to adjust the stock and facilitates spares parts to be sold directly to customers through POS.
In service, the service procedures followed for the vehicles are maintained. It contains work shop details where vehicles are serviced and the resource who is executing the service for the vehicle. Here the rentals of the vehicles are also covered. Service can be any of these: Casual, Warranty and Internal.
The Document Management System (DMS) in Automotive is used by retail dealers to provide a complete IT solution for the sale and support of vehicles and spare parts (vehicle management, spare parts, showroom, service, workshop and warranty).
eXensys Industry Automotive Solution includes: Financial Management, Human Capital Management, Procurement, Vehicle Management, Spares and Accessories Management, Inventory, Service Management, Warrantee Management, Dealer Management, Point of Sale, Smart Alerts & Responders, Dashboards and Workflow.
Features
Complete integration with the entire process in the Dealer management and extracts better
control of processes
The Financial Management effectively manages the multinational finances of automotive
manufacturers and suppliers
The Supply Chain Management quickly integrates automotive supply chain partners to improve
operational performance, materials flow, and manufacturing flexibility
The Customer Relationship Management empowers sales professionals with full visibility into
the opportunity pipeline and sales performance, provides tools and information they need to
reduce the sales cycle, enhances revenue potential, and improves sales productivity
Maintenance of price list for spare parts
Identifying and reserving vehicle for customer order, pre-delivery inspection and invoice
generation
Maintains details of vehicles and its stock at distributor’s and dealer’s location
Job card printing, monitoring of work order completion with QC details
Maintenance of forecasting details of spare parts along with lead time information
Smart alerts for vehicle due back today, vehicle due out today, receipt of vehicles
Maintenance of manufacturer details and rental vehicles details
Accept bulk customer orders, mass invoice, update vehicle pricing
Reservation of vehicles with the details of customer order
Invoice generation, installation details and reminder for payments
Benefits
eXensys Industry Automotive Solution improves customer service and increases satisfaction
Improves quality, reduces the cost and removes unwanted costs
Enables innovation through supplier collaboration
Accelerates time to market to be more enterprising
Effective utilization of workshop load and manpower
Establishes positive moment of truth among the customers to generate future business
Reduces losses to dealership and customer in terms of time and money
Establishes customer relationship through streamlined processes enabling customer
satisfaction
eXensys Industry Automotive Solution comprises the following:
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