A Workflow Management System (WfMS) is a software that manages workflow execution by interpreting the process definition, interacting with workflow participants and where required, invoking external IT tools and applications. It is important to remember that all workflow systems are process oriented.

 

A typical Workflow Management System comprises the following two components:

 

  A Workflow modeling component which lets you model workflows visually

  A Workflow execution component that's responsible for launching and managing

   workflows

 

 

The Workflow Management Coalition (WfMC) defines workflow as the "automation of a business process, in whole or part, during which documents, information or tasks are passed from one participant to another for action, according to a set of procedural rules.”

 

eXensys Workflow

eXensys Workflow has been designed to manage business processes (a sequence of one or more related, structured activities that have a clearly stated objective and a deliverable or outcome) that are spread over applications, systems and people. It is built in compliance with Workflow Management Coalition (WfMC) standards and ideal for promoting business effectiveness and efficiency with its flexibility and application integration capabilities. In essence, it has been designed to bridge the gap between business and IT by increasing the efficiency, effectiveness and operational agility of an enterprise by automating, optimizing and managing the business processes

 

 

  Seamless management and execution of business processes

  Automates process exceptions

  Group of requestors for the workflow can be blocked or delegated with authority

  Provides an inbuilt management console that can be used to provide regular updates

  of events in the workflow interface

  Generation of audit trails

 

 

  Supports complex business rules

  Incorporates human decision points into business process execution

  Automates process exceptions

  Defines success

  Defines failure criteria

  Seamless integration with e-Mail and SMS for system generated alerts and messages

  Provides ‘Drag-and-Drop’ features for defining policies

  Allows requestor blocking

  Provides ‘keep-on-hold’, request cancellation, recall and other related features

  Supports sequential, parallel and mixed workflows

  Supports both role-based and / or personbased workflows

  Supports dashboard for the latest update of the events

  Periodic identification of transaction status

  Defines ad hoc route for the user at the time when the policy is created

  Reduces operating costs

  Increases efficiency

  Better control

  Improved customer service

  Flexibility

 

 

  Independent and flexible to fit across any module in eXensys and could be tuned to fit

  on any independent Integrated Development Environment (IDE)

  eXensys Workflow facilitates the authentication and updating facility of events across

   the organization for its approval

  Shortened process-cycle times

  Reduced costs and improved accountability

  Better visibility of process status

  Improved customer satisfaction and reduced errors

  Seamless retrieval of relevant information