eXensys Smart Alerts & Responders in its true sense bring out the aspect of technology interfacing with the people. It keeps everyone automatically updated on an event’s status and important milestones. People in the organization often keep executing regular business processes day in and day out but often miss some critical events, where special attention is desired. Wherever, whenever your business needs immediate attention, eXensys Smart Alerts & Responders prompt you, stating the desired information.

 

eXensys Smart Alerts and Responders give the flexibility to define trigger points across a huge range of process parameters with their respective values. On the ongoing business activities after reaching the trigger points, the Smart Alerts & Responders based on the configured media provide instant alerts to the designated authorities. This information which can be in the form of either an e-mail or an alert on the mobile devices, reaches the authorities even while they are on the move. Thus, it helps them to take immediate action to address the problems related to the reported issue.

 

 

  Critical business events can be defined by identifying the crucial business parameters

  Flexibility to configure probes on the business critical events, with the vivid inputs, viz.:

           Designated recipient(s)

           Frequency of the alert

           Content of the alert

           Tenure of the alert

  Seamlessly integrated to all business processes of eXensys 4.0

  Supports all standard mail-server integration

  Flexibility to rerunning and archiving probes

 

 

  Identifying a problem, before it becomes an “Emergency”. eXensys Smart Alerts &

   Responders notify the designated user(s) whenever the business approaches the

   defined critical events

  Configurability of the content keeps the probe agile through responding with most

   appropriate state of the problem

  Configurability of the tenure and frequency further add value to have frequent reminders

   and greater  control over apps

  Involves multiple stakeholders for a probe and empowers them to have synergy for

   problem resolution

  Helps organizations to adhere to the set standards

  Manages critical events of the business, even while you are on the move

  Effective business process execution through improved communication between

   person-person, system-system, and person-system

 

 

  Configurable alert events with frequency, content and tenure

  Integrated to standard e-mail servers

  Re-running and archiving probes

  Monitoring critical business processes on their deviation from the expected results

  Efficient KPI variance monitoring

  Facilitates scheduling and execution of business processes

  Helps in running the policies for accumulations

  Facilitates 3C’s (Coordination, Communication and Collaboration) across person-

   person, system-system, and person-system

  Ability to segregate messages as FYI’s, reminders and alerts

 

 

  Probes

  Probe status