Call Management Suite
Caller Ring-back Tone (CRBT)
CRBT is the audible ringing which is heard on the telephone line by the calling party after dialing and prior to the call being answered at the receiving end.
Smart Call Manager (SCM)
SCM is designed for intelligent call handling during various stages of the call. SCM is an effective tool for call management by providing subscribers the ability to re-direct pre-defined callers during distinct time periods. The following are the features:
Define Call Filter: A SCM subscriber needs to define the filters in the form of white list and black
list to start using SCL service. User can define the filter using available access mediums. Filter
can be defined as:
White List: It is the set of Calling Party numbers allowed to make calls to the subscriber.
Black List: It’s the list of Calling Party numbers barred to make the calls.
Missed Call Alert Solution
Missed Call Alert Solution captures every call attempt and automatically transmits missed call notifications over SMS whenever the subscriber becomes available. It is an enhanced communication solution that extends the network to absent subscribers, including outbound roamers and is based on open protocols.
Voice Mail Solution (VMS)
VMS enhances call completion for both fixed and mobile networks. Call completion gets enhanced especially for calls that otherwise be lost because of subscriber being busy or on “no answer”. The main features are:
Call Answering
Voice Call Recording
Message Notification
Message Retrieval
Message Delivery Services
Virtual Telephony
Message Management